Shark Matrix Plus 2-in-1 Robot Vacuum & Mop – Ultimate Cleaning Power with Smart Precision
- 💪 Dual Action Cleaning: Combines ultra-powerful vacuuming and sonic mopping to tackle debris and stuck-on messes across carpets and hard floors simultaneously.
- 🧠 Matrix Clean Technology: Cleans in a precise grid pattern with multiple passes for 30% better carpet cleaning vs. standard single-pass robots.
- 🌀 CleanEdge™ Technology: Directs airflow and detects corners to lift debris from hard-to-reach edges—providing 50% better edge cleaning performance.
- 🧹 Self-Emptying & HEPA Filtration: Bagless base with 60-day dirt capacity and a true HEPA filter that traps 99.97% of allergens down to 0.3 microns.
- 📍 360° LiDAR Mapping: Accurately scans your home for smart room targeting, object avoidance, and efficient cleaning—works day or night.
- 🧽 Sonic Mopping Power: Mops at 100 scrubs per minute for powerful floor cleaning. Activate “Matrix Mop” in-app for 50% better stain removal on hard floors.
- 🐾 Built for Pets: Captures pet hair with the self-cleaning brushroll and handles dander or allergens easily—ideal for pet-friendly homes.
- 🗣️ Voice & App Control: Works with Alexa and Google Assistant. Customize cleaning zones, set no-go areas, and schedule cleans with the SharkClean™ app.
- 🔋 Recharge & Resume: Automatically returns to dock to recharge and continues cleaning from where it left off.
- 📦 What’s in the Box: Shark Matrix Plus 2-in-1 Robot, XL HEPA Self-Empty Base, 1 Side Brush, 1 Filter, 2 Microfiber Mopping Pads, 12oz VACMOP Solution.
Brand: Shark
Model: RV2610WA
Color: Black/Silver
Special Features: Sonic Mopping, CleanEdge Detection, Matrix Navigation, HEPA Filtration, Bagless, App & Voice Control
Dimensions: 21.4″L x 14.96″W x 5.69″H
Other than that it actually cleans and mops very well. The larger tires go right overtop of my small area rugs just fine without getting stuck.
Fairly quiet unless it’s emptying itself into the canister. Easy to clean.
It's been a game changer. We have dogs,cats, kids and all hardwood and vinyl floors. You have a mess 24/7. This thing goes above and beyond. Picks up almost anything you throw at it. We mainly got this because we couldn't keep up with the pet hair. When we empty the dust bin it looks like a small dog comes out. It works. The floor feels clean. Now it does has some issues. I wish it could suck up more than smaller stuff. It's brush roller gets stuck at times. It would be nice if the roller could go counter clockwise to unstuck itself possibly? It needs improvement on thinking it's going to fall off a cliff lol. The brushes seem to wear off fast. Hopefully I can order replacements? But it's still going strong it runs in my house several times a day so I'm really pushing it's limits.
It came in around $400 and something dollars it's in the mid price point. A little pricey but 6 months to pay it off works for me!
I've never tried the mop feature but it has that too. If you are looking for a mid range robot vacuum id recommend it. I don't think most people would use it like us. Time will tell how long it lasts but I can't complain.
I never buy one of these thinking we'll never sweep or mop, I buy them thinking: I'm paying $300 to have this much dirt cleaned off my floor every day without me having to clean it. And it does it while I'm at work. What was once an almost daily chore is now probably monthly (if not longer), and I just have to clean/maintain the robot every now and then.
If Ninja just did a better job updating their app and servicing older models (i.e. updating firmware, repairs, parts, faulty sensor fixes, etc) they would be the best on the market in my opinion.
It’s not super noisy if you’re comparing to normal up right vacuum but it’s not silent either.
The mop mapping was tricky for my place. Unfortunately the master bed and bath can’t be added in because of the area rug arrangements and how they allow you to map. Otherwise the mopping feature is also fantastic.
We’ve only had it for like three weeks but what’s a difference.
The only down side is the app is not the easiest to use...at first. There were a few things I had to figure out such as the mop head has to be attached for it to offer you the option of mopping. I spent a fair amount of time looking around the app for the mop option before discovering this. The dustbin is a bit finicky to insert, but I'm getting the hang of it.
Overall, I'm very satisfied with the purchase and highly recommend the Shark Matrix for any dog owner, especially if you have two!
You can schedule it to run daily which allows your floor to stay clean automatically. The dust bin has an integrated water/cleaner tank, you just fill this up with either Shark Vacmop cleaner, or water and your favorite mopping cleaner. I use a water/Pine Sol mix with a little bleach added. The vacuum is very strong and picks up pet hair with ease, you can change the suction power level in the app depending on what you need. To put the device in mop mode, you have to load water/cleaner then attach the mop pad attachment to the bottom of the device. The mopping mode works very well, the device moves the mop pad back & forth and spins around to make sure the floor gets clean.
This has been a great device for my house, having all hard floors and living with a lot of people, this makes an enormous difference in how clean the floor is & stays. Just having a device that will automatically vacuum no mater if you remember or not, helps keep my house SO MUCH cleaner than it was before. If you're on the fence, buy it, you won't regret it.
Life saver
Before using the Shark Vac-Mop, I believed my floors were clean. However, I was surprised to see how much additional dirt and dust it picked up—much of it was not visible to the naked eye. After the initial use, I checked the disposal bin and found it filled with dust and debris, which demonstrated how effectively this product works.
While I initially had concerns due to some negative reviews, I discovered that those were based on older models that do not reflect the performance of the current version I purchased. Overall, the Vac-Mop functions flawlessly, and I am very satisfied with my decision to invest in this product.
If you’re in the market for a robot vacuum, I DEFINITELY recommend this one!
So my expectations are high and this beats them!! Worth the $700!!
I would recommend this product especially if your house is one level and doesn't have a lot of changes between carpet and hardwood floors. Your able to map out the layout of the house and the rugs but it may make it harder for the robot to clean if it has to keep switching between rugs and hardwood floors.
The app is extremely user friendly as well and has videos on how to troubleshoot if something does happen.
I considered irobot but couldn't afford it with our crap economy right now, so I saw this shark. I've had other shark products and loved them so I wanted to try this one and luckily snagged it on sale. So far I'm in love with this vacuum, far superior to the almost $1000 Neato I had.
Some people complained about the battery life, the fact that you have to swap out the moping head, and that it needs to doc to empty often.
However, none of those both me. Some things are the way they are in order to keep the machine small and lightweight. It is slower than my old Neato and has to charge more often, but I'll tell you that it does a MUCH better job actually picking up debris than my old one. I'm glad its slower, as it should be. How can it clean when its zipping around your house?
The mop head should be changed out because you need to fill the reservoir and change the cleaning pad anyway, so who cares. Plus, you're likely not going to mop every day.
The app functions well and is easy to use. This mapped my 3000 sq home 1st time no prob. I added no go zones and identified rugs easily. The app lets you schedule a whole house cleaning but I'm sure you could also schedule room or specific zone cleanings if you create other maps just for those areas, but haven't tried it yet. I clean my whole home every day. So far I love it. We'll see if any issues arise after a while.
When I called them twice about the issue it sounded like they were reading off a script and knew nothing about how their system works. They had me delete the map, of the house, in the app and let it build another map and try again. Well I did this twice. Twice I tell you and nothing. It takes about 6 or 8 runs to build a good map of the area to clean. Then you have to create new rooms and tell it to clean them which it never does.
Tec support is awful but other than the app not really doing anything other than telling it to clean or go to dock the thing runs great.
It’s quieter than other brands. I love the happy songs it plays when it’s starting or finished. I also love when it parks itself and all of the dirt, dust, and fur is sucked out into the canister.
It does a great job of picking up pet fur and doesn’t get stuck on furniture or rugs. It’s also very easy to empty the canister.
If you are thinking about buying this robot vacuum, don’t hesistate. You will be happy with the purchase.
Cons: Pet hair that was deeper into carpet didn’t pick up as well. Charging time does take a little while. You have to swap to mop backing and self empty. Move cords that lay on the ground before first run.
Have not tried mopping yet. Overall fantastic quality never had a robot vacuum before but would buy again. The max setting does a fantastic job but normal does great as well.
The mapping was actually really accurate. When I saw the map, I could tell that it mapped under the furniture that it could get under, and for me that's worth it's weight in gold to get it clean under those spots on a regular basis. To not have to move some tables and credenzas...money in the bank!
It's not too noisy - I keep my dogs in my home office with me while it runs around the rest of the house and it's not noisy enough to cause them alarm. It is loud enough when there is an error and it talks to you. When it's in mop mode it can't self-empty the dust bin, so it called out to me that it needed to be emptied before it could move on with the job.
Overall I'm super pleased. I think it's a great investment and will save me from a lot of constant sweeping and mopping!
There is a little work required when installing the mopping module. Also, the mopping solution container doesn't hold a lot; so, the cleaner will return to its docking station whenever the solution container is empty. I am averaging about 2.5 rooms (large living room and two small rooms/kitchen) on one mopping.
Finally, the cleaning times the app gives are usually longer than the system actually takes. That's been another plus to go grocery shopping, and 30 minutes later come home to a clean kitchen and living room. I'm very likely to buy another one of these if/when this one dies.
The mopping feature was a great bonus I did not plan on but enjoy greatly. The robot does a great job on both Stone and hardwood floors.
Lastly, for overseas users do mind the following:
1. The base is rated at 650 Watts which means I had to buy a hefty step down transformer to run this robot on 220 volts.
2. Shark restricts downloading the app in certain countries, so I had to install the app from a third party site.
And unlike some others (cough Eufy), which just randomly bounce around the house until the battery dies, this one is methodical in cleaning your house in a nice grid.
We've only used the mop attachment twice, once as a test, and once right before christmas dinner. you can use the app to define which parts of your house are carpet vs hard surface, so it knows to only mop specific areas. It does seem to use a LOT of the cleaning fluid though, we are already out (which it notified me it was out!).
Even if it worked right, its still a bad mop. Just smears dirt around and cleans nothing. I marvel at how dirty my floors look. I am just buying a different unit. Even if the mop worked perfect the mop design is still quite inferior and i want my damn floors clean.
So people with maybe not so much to mop or are just interested in vacuuming, then this unit is excellent, has a lot a nice features and navigates well.
Darn thing vacuums much better than i could, and i do adore that part of it. Thing vacuums great.
So what are my suggestions for the mopper?
Dual spinning mopping pads. Actually scrub the floors. None of this Sonic Mopping bs. The sonic mopper actually breaks a lot. Much more complex than a motor which just needs to spin, but the skark mech uses that poor water pump to shake the plate back and forth. Water flow breaks then the whole thing break. Spinny motorized pads? Those wont break and better design.
Have unit periodically return to base to clean the pads. Stop smearing dirt and actually remove dirt.
Make sure the unit accepts proper mopping fluid, its CRAZY we have all these fancy bot moppers that cant take proper fluid. Sure shark had its own fluid but what if u want to use floor shining fluid or whatever? A proper mopper must accept proper mopping fluid!
Your use of any kind of fluid even sharks will increases chances the pump slows down, but i am pretty sure just plain ol water will too as contaminates will still get into the water(its….running around on dirty floors so yea).
Cmon people, surely you studied mopping issues before designing the unit, yes? This mopper does not address the basic use cases for mopping, such as i need to get the dirt of my floors. How did you think this unit would do that when you designed it? Normally i would not make such a big deal here but look at the price tag for the price you pay you want it to work. Wouldnt be a big deal for a cheap unit but for this thing and its price tag, you need it to do as advertised, but it does not
Well, let me tell ya -- I want to buy stock in Shark now. The robot cleans like a pack of hungry maids. Our floors have never been better. Clean lateefa runs every day at noon -- it hops onto our area rugs like she's starving for more pet hair, she reaches over the eves of the sliding glass door to get the hair that fell in there, she gets under all of our couches/pool table/bar stools/and in the bathrooms.
We empty the bucket every other day and it's always chalked full of dog hair, wife hair, and dirt.
Highly recommend buying one of these if you have pets or whooly mammoths like us.
I was skeptical about its self emptying features since my dog sheds a lot! In the past each time I ran my robot vacuum I’d spend another 5 minutes picking out dog hair & cleaning brushes. That’s all in the PAST with the Shark!
It’s also a thorough cleaner with straight lines that criss cross instead of random circles.
I love how it’s able to return directly to its dock to empty, recharge and head out again.
And it’s quieter and does not scuff up my baseboards.
Thank you Shark for simplifying my life!
The app features are great. I was able to monitor Hazels work and see the map of where she went.
GREAT PRODUCT SHARK!!!
Sure enough I got the "firmware on your unit is updated and should be fine". (OK my bad, forgot to mention i have 2 units... duh for me). Gave the tech my MAC address and immediately he gave apologies and said Shark will ship a new updated unit within next 10 business days. Bravo!!! Aggravated they broke it, but impressed they took care of it in less than 20 minutes (would have been even less but for my mistake). So yep I would purchase another Shark just based on their tech support. Well done Shark Ninja.
Battery life? It could be better. Our place is 1896 sq ft. It'll do half our place, the battery will run down to 40%, it will return to the dock and take an hour and a half to recharge. This is a new unit and I assume, a new battery. After an hour and a half of charging, it resumes its work. HOWEVER, it was cleaning today and suddenly after it had thoroughly cleaned our floors, I got a message telling me the battery was totally dead and I needed to find the robot and place it on the dock! I tried hitting "Find robot" but the battery was too dead to beep. Maybe I should call Shark and ask if they sold me a near dead battery. Otherwise, as the battery hits 10% I need to hit the return to dock button while it still can.
Anyway, after the first full house cleaning it mapped my place and laid it out on my phone, room by room. Using this diagram I could tell "Robbie" to clean a particular room rather than doing the whole place but I have it programmed to clean the whole house every Friday and Monday at 8AM anyway.
I'm fascinated by it.
Update: A year and eight months later and the battery won't charge to more than 90%. We run it once a week. Fortunately the battery isn't hard to replace.
The only complaint I have and it has nothing to do with the vacuum itself but the app. When Lola created the map, it was a bit difficult to figure out which room was which to label the rooms on the map. It would have been helpful if while Lola was vacuuming, I’d the map would have a dot showing where Lola was on the map. It shows where the docking station is located which helped a little.
For the mopping I had pretty low expectations for this but I was pleasantly surprised on how good a job it did. The app will allow you to setup carpet avoidance areas, we started down that road and then realized we only had 3 or 4 small rugs on what is otherwise a 100% hardware floor level so when we run it on mopping we just pick up the rugs ahead of time. For those not wanting to do that the avoidance seemed to work Ok as well. We used the included fluid and regular tap water and were frankly amazed at the job it did mopping. As a bonus it will also vacuum when doing a mopping run but it doesn't self-empty with the mop attachment as that is where the water tank is kept. But it's simple enough to wash out the dust bin when you are cleaning up the mop and water tank attachment, which was pretty simple.
The only downside on this model it's it pretty loud, and when it's using it's regular vacuuming attachment bin when it goes back to the base to empty it is very loud for the few seconds it is doing that. So you might not want to run this one when you are sleeping unless you are not a light sleeper at all.
I’ve mapped my apt, run the vac and mop functions, and had my first scheduled vac. Everything has worked perfectly so far. I did have to map my apt twice as the robot didn’t make a fully accurate map the 1st time. I like that I can set no-go areas for mops (like my area rug) and also choose rooms or areas for a deeper clean.
The mop function is easy to handle and this robot mopped my entire apt well. I set it to super clean the bathroom for a deeper mop and it again worked very well. My floors are extremely clean! No hair or debris!
The loudest part about this robot is when it self cleans and the debris is sucked into the base, but that only takes about 30 secs. Its regular motor is not very loud at all.
I’m really enjoying this thing and SO HAPPY not to have to choose bw dirty floors and excessive sweeping/mopping. My cats are only a little freaked out.
Brush Roll Issue: Shark sells the AV1010AE with your choice of either the Multi Surface Brush Roll, or the Self Cleaning Brush Roll. I haven't found any information on the difference between them. My unit came with the multi surface brush roll. All of the replacement parts kits are only available with the self cleaning brush roll. If you have a unit with the multi surface brush roll, you will either have to modify the brush roll access door slightly, or purchase a replacement brush roll door from Shark. The door shipped with the multi surface brush roll unit will not work with a self cleaning brush roll without filing down a wedge shaped plastic tab on the brush roll door. It may have been fixed in later models, but the issue is obvious and easily remedied if the issue still exists. I recommend just getting the self cleaning model and forgoing the issue entirely. The self cleaning roll doesn't require nearly as much cleaning as the multi surface brush roll did and cleans just as well from what I've seen. Well deserved 4 stars from me, even after the newness wore off. Thing hasn't missed a day sine we set it up in July 2021, and would buy again.
It will also mention numbers like error number seven and I don’t have any information as to what the numbers stand for.
Again it was great the first month I thought this is my answer and I was so pleased because the dogs make my house so dirty and my house felt clean again…..for about a month.
While our previous robot vacuum cleaner (that we retired once we moved into this new home) was not a Shark model, we are familiar with Shark vacuum cleaners. One of the three handheld vacuum cleaners we own is a Shark, and we also own the Shark HydroVac XL 3-in-1 Vacuum, Mop, and Self-Cleaning System. We have a generally favorable view of the brand and were excited to try this robot vacuum out.
Overall, we have definitely found this to be an upgrade from our previous robot vacuum cleaner and it performs much better - but not without a few minor issues which I will outline below.
PROS:
- Set up is quite simple and does not take a huge amount of time. The functions are relatively easy to figure out and we managed to get the robot vacuum launched and running quickly - sending it out to map the house.
- It performs extremely well on our hardwood floors, and thankfully, the vast majority of our home consists of hardwood flooring.
- We are satisfied with the vacuum and mopping features. Having owned robot vacuums before, we understand that they are not meant for deep cleaning but to perform regularly daily maintenance to prevent your house from becoming overly filthy in between actual manual deep cleans. If you keep this in mind and are not expecting deep cleaning wonders, then the performance will likely meet expectations for the most part.
- Having the self-empty bin is highly convenient and we don’t feel the need to supervise the vacuum as much, which often defeats the purpose of having a robot vacuum. Sometimes, with our old robot vacuum, it would stop cleaning because it needed to be emptied and we were not around to do it.
- Navigation, while not 100% flawless, is much better than previous robot vacuums we have owned so far.
- This Shark robot vacuum goes back and forth over spots, and seems more thorough with cleaning - especially since it makes an effort with edges and corners.
- It performs pretty well with pet hair, which doesn’t seem to jam it up or get tangled very much.
- The suction is strong for a vacuum this size!
- You can set up no-go zones via the app.
- The app is quite functional, and while I felt that it lacked a few features that I would have liked to see (such as the ability to track the vacuum’s movements remotely and see where it is in the house, and the ability to name some rooms correctly because the app just does not offer those room names, like guest bedroom), it still offers a lot of helpful options that should satisfy a lot of the average user’s needs. And while the wish features we found lacking would have been very nice to have, we ultimately find ourselves doing fine without them.
CONS:
- Mapping in the app is kind of a mess and not very intuitive. I felt that this could have been better designed.
- While the robot’s navigation is better than our old robot vacuum, we felt that it had difficulty generating a very accurate map. We are not sure if this could be attributed to the fact that we had just moved in, as I mentioned, and things were in constant disarray. Between the robot and the app, it took us a while to get the mapping sorted to our satisfaction. I highly recommend that you do not do what we did by setting up the robot vacuum while your house isn’t in perfect order with 100% clear pathways. Wait until your home is tidy and more or less the way it normally appears.
- The self-empty bin is so helpful but in our household at least, it fills up faster than the product claims. Having said that, we are a pet household, so we might have more debris than the average house.
- While this is a dual action robot vacuum and will clean both hard floors and carpet, I find that it sometimes has issues switching between the hardwood floors and a rug. Of course, a rug is not a carpeted floor, and I don’t know if this is an important factor. We don’t have any carpeted floors so I cannot comment on how it performs in that regard. However, there is some clunkiness and inefficiency around cleaning and navigating around small rugs (especially if the robot vacuum is trying to mop the floors and one of the rugs is in the way). We are still trying to figure out the best way to have the robot vacuum not run over the rug with a wet mop attachment and get it wet - which could happen even if it does not actively “mop” the rug.
- The robot vacuum is a bit noisier than we expected.
Overall, we are still very happy with this robot vacuum and it’s the best one we have owned so far.
If you are considering buying one, I definitely recommend investing in the version with the self-emptying chamber. It has made our life a lot easier!
I use it in my basement because it gets pretty dusty down there fairly quickly. It keeps it very clean, especially from all the debris knocked off of shoes.
The app was, at first, minimal and did not provide much control over the robot. But they just recently released an update that shows a more clean interface, and it allows you to pause the robot if there’s an issue.
Before there was no pause button, so it would be difficult to resume it when the robot would get stuck in a situation.
It definitely takes more than a few runs to learn your room and to stop running into things. I have watched it slowly grasp where everything is, and it has finally stopped running into problems as much. It used to get stuck under my computer chair, but now it recognizes it and completely ignores it.
It does an excellent job of cleaning dust, debris, and even little critters. There are 3 different modes to choose from when it comes to suction strength:
• Eco mode is suitable for light cleaning around the rooms if you want to save the battery and such.
• Normal mode works fine if you are doing a regular clean. I mainly use this mode because it cleans the best while reaching all rooms without running out of battery.
• Max mode will cause it to lose battery much quicker, but it will clean at the maximum suction. This mode is excellent for these types of situations. However, I would not recommend using this mode if the area you are cleaning is large in size.
This model seems to track better, with more reliable return-to-dock function. It does still get stuck now and then, and can be a pain to locate (what happened to the original "Find Me!!" function in the phone app?? It's GONE.) LOVE the deterministic path it follows - much less underfoot issues than a random path sweeper.
The capacity for the main tank is GREATLY EXAGGERATED - call it 7 days at most around our house (with hairy pets...). You will have to clean the brushes and filters on the robot too - at least check them every few days around my house.
Still. You no longer need to empty the robot twice a day - which we did for our former model.
Price seems competitive...
PROS: I only have to empty this sucker out maybe once a month, which already makes it better than a lot of vacuums for me. Instead of wandering all over the place, it maps out your floor over a couple iterations and then methodically goes back and forth over every inch it can reach (which, let's face it, I'm not squeezing a vacuum under some of the furniture it can glide right under). You also don't have to babysit it, as it periodically returns to its dock to empty out what it has collected up to that point before picking back up where it left off. The associated Shark app lets me program it to go through my house at specific times or days of the week, or pause it remotely if I feel like it. I never see it get stuck on anything. It's decently quiet for a vacuum, too, except when...
CONS: ...it empties its contents into the main dock, which is pretty loud for about 2 or 3 seconds. This is technically a con, since it *will* grab your and everyone else's attention immediately, but it's so quiet the rest of the time that I honestly don't care. (Frankly it also makes me laugh because I swear it sounds like the world's tiniest jet engine for those couple seconds of emptying.) I guess my only real gripe is that Shark (and the million 3rd party retailers) make it bizarrely difficult to buy the correct version of the tiny forward brushes if you want to grab some extra replacement ones just in case. Mine have held up well, but if you do need some, for the love of God make sure you visually match them up first before buying.
Anyway... I was constantly jealous over the bf's overkill of a robovac since he's already a pretty clean guy and only has a very sedentary cat that barely sheds.... Seemed like such a waste of such fine cleaning abilities and large dust storage... After many unsuccessful attempts to get him to trade me, and then just buy me one, I broke down and looked at the available options.
I was distraught. Hell no, I couldn't afford a new one. Couldn't afford one "like new" or even "used, good". But that's when I saw the "used, acceptable" with large cosmetic blemishes for nearly half the price. Who cares about a pretty face, I asked myself? Certainly not me, as I threw a resentful glance at the boyfriend. I took the future of my clean floors in my own hands and ordered.
It came the next day in it's original packaging that had obviously once been opened but at least put back together with care... And it still had the stickers on the base and vac! There were a few scuffs on the top and bottom but hey, nothing I couldn't live with. On a whim I grabbed a microfiber cloth and started swiping... And much to my delight the scuffs came right off and I have what appears to be a nearly new shark robovac for half the price. Yes, you can tell it's been run maybe once. But the brushes were still in the packaging and the dust cup has nary a spec inside. Score!!
Connecting to wifi was tedious but ONLY bc it was my stupid android phone being.. Well... Android. It wouldn't give me the wifi network for reasons I still can't figure out...but after several hours of resetting wifi and multiple other interventions I had enough. Out of desperation I used my company iphone and had it connected in less than a minute, then just logged in to the app through my personal phone and haven't had an issue at all. So if you're having issues, try a different phone first before you unplug every wifi device in the house, reset your router, reinstall the app, and reboot your phone.....for the 4th time.
Conclusion: Buy it. Even the used acceptable one. Try another phone before giving up on the wifi connection. My little Ruby is now happily mapping my home and I look forward to clean floors and minimal dust emptying. Now, if I can just get that microfiber cloth to work on the other blemishes in my life....
By the way if it stops charging make sure the on/off button on robot itself is indeed on. I had picked it up and didn't realize i turned it off and for 2 days I couldn't figure out why it wasn't charging hahaha
UPDATE: the robot does an amazing job cleaning the whole house. The map shows that it didn't miss a thing. My only problem this far is it does not empty when it was full. The suction was not strong enough to empty it automatically because the robot was packed full, hubby had to manually do this. What is the point of having a system that is supposed to empty when its full but doesn't do so. I have several furr babies that sheds. The robot should empty when full the head out again. We had to go around and pick up clumps of hair. So I'm knocking two stars off because we bought this for self emptying opinion.
I just received this item. The set-up is extremely easy as the app you download too. I tested it out and so far I am pleased. I had an Roomba for years and was very expensive and very loud. Sounded like a jet was in my house. After it stopped cleaning the carpet I decided to try something different and I am happy I did. The vacuum itself is much quiter than the Roomba. It is a vacuum so it does make noise, but not so annoying where i have to turn the tv up max volume. The emtying bin is also quite while doing its job. I am happily surprised. I am a firm believer in you get what you pay for. Though the Shark is not cheap it is much cheaper than a similar system from Roomba. The bonus feature is the double spinning brushes in the front that captures all the corners and walls no matter what side it is vacuuming from. My Roomba only had one so if it was vacuuming on the opposite side the dirt was missed. I still get my regular vacuum out for deep cleaning, but as someone with 3 dogs/3 cats I anticipate this vacuum will make my life so much easier.
For pet owners, it's good at cleaning up fur. I have 3 cats and I was vacuuming every day and emptying half a canister of fur. Got this Shark so I could take a break. What it does not excel at is litter. I use natural flushable corn litter and I have thin litter mats that vacuum up nicely with my Bissell. But this robot thing goes over the mat and just leaves a lot behind. On hardwood floor it is much better but doesn't seem to get it all.
The thing likes to repeat clean so it eventually gets up most dirt and fur. It turned itself on in the middle of the night on the first day and I almost boxed it up. Had to do a factory reset to clear the memory since there is no clock setting in the app. The app is basic but user friendly and the schedule function is probably helpful but after that first night I just shut it off before bed. It does get lost if in low light conditions. Sunlight is good enough but you will need to turn on all the lights if cleaning at night.
Overall it is just okay for the price and I love not seeing as much pet hair. Thought about returning it but my other half got rid of the box which also had the plastic docking thing for carpets. I'll keep it and enjoy not vacuuming as much.
UPDATE: 05/27/2022 Bumping up to 4 stars because it makes me happy! Never looking back!
This has become very convenient and my favorite cleaning tool. I may have to run it a couple times a day to get up all the litter but I don't mind at all, and the robot doesn't complain. Saves me soooo much time (and back pain) than traditional vacuuming.
Added comments after using it for a while... Just like my regular vacuum, I know it'll function better if it's maintained regularly so I'm still emptying the dust bin about twice a week.
The robot itself isn't terribly loud. However, it is when emptying so I can't run it while working at my home office. The sensors on the underside need to be cleaned but not too often and I've only had to manually open the "brush door" underneath it twice.
The good: The bot has no problem getting up close to the irregular line of our natural stone basalt fireplace. It wiggles along the edge going in and out and cleans this area of dust and such very well. In fact, the bot does better than I did with the vacuum and better than the housekeepers did. It doesn't care how long it takes. Obviously, people-based cleaning involves beings that do care how long this process takes. Same for other irregular surfaces. The bot goes in and out as long as it takes. For our finely crafted mid-century house, this is a really big deal.
The Good: The built in cliff-avoidance works very well. In 4 months the bot has not gone over an edge even once. In our mid-century house there are not only stairs, but also other drop-offs that look really nice but would probably not be allowed with current codes.
The good: This little bot is much quieter than expected. Naturally there is the noise created by the air going through it, but there is very little actual motor noise. Usually when it is working I am working at something else in a nearby room. It makes just enough noise that I can tell where it is, but not enough that it distracts me from what I am doing, and not enough noise to wake those sleeping in the next room.
The good: I did not bother with the app because I have oriental rugs with fringes that must be picked up prior to running the robot. I also choose to put the chairs up out of the way so the dining room floor gets really clean. In bedrooms I do a quick check to be sure there are no socks on the floor, etc. Scheduling therefore makes little sense. However, the bot works very nicely without the app. For those who want no app, this will work beautifully. I find that it was best to use the bot to clean half of our main floor, let it recharge, then clean the other half. This is something that the app would not support. If you have a larger house, or multiple levels, this is a really good thing. I actually have 3 very separate areas that are cleaned by the bot and the app would only be useful for one of them, as it only stores 1 map. The app-less cleaning is done quite logically and the entire floor in each room of each area is cleaned reasonably well. As noted below, small bits may be missed, but with regular use my floors are clean to look at. A fairly significant amount of dust and debris are picked up every time the bot is run.
The bad and the ugly: Corners are a real problem for the bot. Once in a while you need to get your finger into a wet paper towel to clean out the accumulating guck in the corners. However, the same is true when I vacuum with a conventional vacuum. It was also true when I had maid service clean the floors monthly (only then it was their fingers in the paper towel, rather than mine.) Also there is sometimes a bit of stuff left. For instance, after cookie making with small children, if the bot is put in the kitchen and the doors closed so it can clean up the flour on the floor, there may be a place or two where a bit of flour remains. Run the bot again and it will get that last bit, or just wipe it up. I see this as a minor issue, but a real one.
The really bad and ugly: Unfortunately, Shark has dozens of models that are very similar with different model numbers. Even more unfortunately, your model number reflects the place where you purchased the bot, not the bot itself. Your model number is virtually useless in trying to find the right replacement parts. Third party parts are often ill-fitting or poorly made and the shark site is of no help in locating your actual model from the model on the bottom of the machine. However, the online chat person or the call-back support are quite helpful and very fast.
More bad and ugly: The model number on the box of the one we purchased was different from the model number on the bot and also different from the model number on the enclosed documentation. The instructions in the manual did not match actual parts on the bot. Even the instructions on the bot did not match the configuration of the bot. For instance, there is a figure on the bot suggesting that a circular filter be cleaned regularly. Problem? Filter does not exist, and no place it could fit. If one were to attempt putting a filter into the area adjacent to the figure it would cover the window where you are supposed to be able to see the level of the dirt in the collector. (Not that big a deal, though, because the plastic "window" is so darkly tinted that nothing can be seen through it anyway.) Using the mis-matched manual requires a bit of flexibility. If, for instance, you know that you need to pinch something and pull, the fact that the tabs mentioned do not exist, you can find something else to grab and pull. This has worked fairly well, though not without a bit of annoyance on my part. It would be nice if there was a bit of labeling to indicate just where something should be grabbed to dis-assemble for cleaning or replacing filters. Putting the actual part number on the replaceable parts would also be a really great idea.
More bad and ugly: This is probably a petty gripe. However, for those of us who must use the bot without the app, a key part of this process is to turn the machine off while moving it, then on again to begin cleaning or to send the bot to its port. It would be a really nice convenience if the on/off switch were put on the top where it would be visible and easily reached rather than recessed on the side. Turning off the moving bot is a bit of a chore. If it were recessed on the top it would be quite easy to use a cane or broomstick to knock the rocker switch one way or the other. The instruction manual clearly states that one should not pick up the bot until after it is turned off, but turning it off first requires a bit of a circus act, following the bot, locating the switch and pushing it without triggering the thing to take off in another direction (the camera sees you and that alters the path).
Overall, I would recommend this product for a person who is willing to live with its flaws. I am happy with the cleanliness of my floors, it takes less than 4 minutes for me to ready the dining room for cleaning (12 chairs, 2 oriental carpets to move) and less than a minute to check other rooms for cords, dropped items, etc. Then it takes the bot about 30 to 45 minutes for each of the separate areas. During its cleaning time I almost never need to do anything related to the cleaning process. I do clean the dust bin every time I clean, a process that takes only seconds. About once a month I clean the dust trap on the bot itself. That process can take anywhere from 2 minutes to 5 minutes depending on what is there. If the bot picks up a straw or paper clip, more stuff gets stuck to that obstruction and the lint can pile up. At any rate, I spend considerably less time on this process than I would spend cleaning with a vacuum (which has its own quirks) and the bot is actually more thorough than I would be, spending about 2 to 3 times as long in actual cleaning than I would. Time spent cleaning is important. The bot moves slowly enough to give the suction time to be effective, also slowly enough that when it bumps into furniture legs it does no damage. Also, in 4 months it has paid for itself, compared to the amount the housekeeping service would have charged. Of course, it does not dust. Too bad. My house always looks presentable, I spend less than an hour in actual floor maintenance time but the floors always have that "just cleaned" look.
Without this functionality, it's just another dumb robot. Don't waste your time buying it for the "Mapping" functionality.
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I've been rocking at Roombak 699 for many years. Three batteries, countless brushes, and a new dustbin lever later, and I knew it was time for an upgrade.
I purchased this Shark unit, not really knowing what to expect. I should have done this a long time ago.
Let's start with the obvious:
- The Shark unit has a predictable cleaning pattern. Once it has run several times, it'll create a decent map of your house. You'll want to go in and create "rooms" or "zones" so you can tell it where you want it to clean (or don't). You can also create "no go zones" without having to stick those infrared, battery powered units all over the place. Once this is all set up, this unit will clean your house--taking as long as it takes. For my house, that usually means going back to the home unit to dump its collector a couple of times. Every now and then, it needs to recharge. Roomba didn't do that. It would zig and zag back and forth until it ultimately just lost charge and maybe it cleaned everything, but probably not.
- My Roomba was really loud. So loud, you couldnt' work or watch TV or carry on a conversation with it running. My kids even asked me not to run it at night because it woke them up (and it was downstairs and they were upstairs). The Shark unit is at least half as quiet so we don't mind running it when we're all here working or just putzing around.
- How well does it clean? Maybe not as well, but that is made up for by the fact that it can climb over rugs and clean the entire house in one day versus maybe it takes 2-3 days with the Roomba and it gets stuck on half a dozen things, including "cliffs" that aren't cliffs.
We have a mix of hard floors and fairly thick-pile carpet.
If you're wondering if it's worth saving a few hundred dollars on a Shark and "trying it out," you should go for it. I'm glad I did.
Other than that, it's an awesome product.
First- this is a robot vacuum and can't replace a good, regular, stand up, more powerful vacuum cleaner. I would recommend to use this as a helper in between a good deep clean when you vacuum weekly.
As far as picking up hair
- it doesn't do as great of a job as my Dyson Ball Animal Hair Vacuum, but for a robot vacuum it is pretty dang awesome. It does a wonderful job at getting up the hair that my Golden sheds in between my deeper vauuming sessions. I do have to clean out the dust pan and bristles every now and then to help prevent the hair from getting stuck. However, you have to do this with regular vacuums anyway.
Suction Power
- i wouldn't say it is as great as a regular vacuum cleaner, but it does a great job for it being the size that it is. It picks up pretty great. overall im very happy with the current cleanliness.
Other good points
- easy to set up
- easy to use app
- makes map of the house it cleans so you can ask it to clean specific parts of the house
- has a self empty feature. I can just pick up the canister and go empty it directly into the trash can.
Cons
- can be a bit annoying to let it run if you're home, it could get under your feet
- loud when emptying the contents / running. BUT quieter than a normal vacuum
- Not super suitable for smaller homes. our townhouse is a bit small but it works pretty decent.
On the carpet, which I do 2 or 3 times a week, don't expect it to pick up large debris (cheerios, pretzels...), but it will absolutely grt the pet hair and freshen up your carpet.
My floors have never looked better. All of the little pet hair bits that you don't see, but make your floors have that *not quite pristine* look, will be forever a thing of the past.
Easily navigates obstacles, toys, furniture, BUT- it will get trapped under the bed/coffee table/anything that it can get under and not easily get out. But it very politely announces that it needs help, so if you're home this isn't a problem.
I have kids so using the mag tape to block off areas and do all that isn't really a great option for me at the moment, but if it were I would feel fine letting it go while I'm gone.
You WILL have to clean the brush. It takes 2 seconds, and makes a huge difference.
It does require some maintenance, especially the first few times. The first time it ran, in which it went under couches and beds where we normally don't get, the eject opening got plugged. It warns you that something is off and the app lets you know it is plugged. Easy to clean out. It has also gotten hair twisted around the roller brush, but the plate comes off and the rollers come out. Cutting the hair with scissors and pulling it off worked. Then easy enough to snap back in place.
1.) Before you use your robot, vacuum your floors one good time first with a regular vacuum. Make sure to mop the floors too! This robot was made to maintain cleanliness, it’s not meant to clean up a floor left untouched for several days/weeks/months/years (you know who you are.)
2.) Make sure to set your robot to self-empty every 30 minutes and to also self-charge when the battery is low. Doing this will keep your robot cleaning in between charging sessions if your floor is large.
3.) We like to use pillows to keep the robot out of rooms or nooks he’s not allowed in. I’ll get the strips at a later date.
3.) We run our bot once every other day.
4.) This bot kinda forces you to keep junk off the floor. Want clean carpets? Pick up those clothes/cords/papers!
This bot is good for fur control if you have hard floors and standard grade carpets. Thick, plush carpets with long strands are going to get caught in the brush (he got stuck on my super fluffy bath mat). I have an 8x10 rug and standard bedroom carpets you typically find average built (or cookie cutter) homes. Our robot cleans them very well and makes satisfying patterns on the carpets that really set a good, clean-feeling mood.
We have two high shedding women and three ultra shedding cats. I clean off the spinner brush about once a week so that it won’t get clogged with hair. Also be sure to clean the filters monthly. If you take the time to care for your robot routinely, it will excel in keeping your floors fur and dirt free!
The vacuum integrated perfectly with my Google Home, although it does not seem to like cleaning rooms with custom names by voice. For example, if I say "Hey Google, clean the cat room" it doesn't seem to understand. But when I rename the room to one of its 'canned names' then it does just fine. "Hey Google, clean the laundry room" was what I had to use.
It mapped the house perfectly on its first run. I have a 2,000sqf 1 story house with multiple rooms. It took the better part of a whole day for the vacuum to map the whole house, but now I can send it to any specific room and it will drive right to it and clean it.
After about 4 cleanings, we no longer have cat/dog hair buried in the carpet in our main bedroom. Now you would never know we have any animals at all by looking at our floors because this sucker cleans everything (we run it every other day through the whole house).
As for the auto-emptying feature... It works flawlessly. The only issue is that it will not last anywhere close to 30 days unless you already keep your floors clean another way and don't have animals. With 2 people and 2 animals, we have to empty the vacuum base every 2-3 days but this is still way easier then having to keep up with emptying the vacuum itself. It takes all of about 30 seconds to empty the base and it never impedes with the vacuums ability to do its job.
Overall, this vacuum has saved us so much time by eliminating our need to vacuum/sweep every day! Definitely a 5 star rating from us with a glowing recommendation. We bought it on cyber Monday so it was a great deal, but it would still be worth the full sticker price in my opinion.
*Do not listen to the negative reviews. I am here to tell you, this thing is a WINNER!*
Keep this in mind though.....
Technology of any kind is never perfect. Do not go into this believing it will solve all of your floor cleaning problems because it won't. This is merely a tool to help make life a little easier, but it won't replace still needing to vacuum a few spots here and there. What's important is that you FOLLOW THE DIRECTIONS and set it up properly, then just let it clean as much of your house as often as possible. Over time, the device will map your house and have a better idea of the areas and directions it needs to go. You will start to notice it anticipate corners and lengths or hallways almost perfectly. Just be patient and let the device learn. AGAIN, THIS TAKES TIME!! It is not instant.
It actually improved our mood because you're not coming home to piles of hair and dirt poking out of the corners.
We have 1400 sq ft on the main floor where the robot is and we empty the main cannister about once every week or two. The robot returns to empty about 3-4 times during it's cleaning cycle (set to extra emptying due to dog hair). I would not like the regular robot that doesn't have the cannister, it would likely not do the job for us. It takes about 2-3 hrs to do the entire floor including returning to base to charge when needed.
Now for the slight negatives:
1. It tends to get a little stuck every few days on our dog beds sometimes although it's nice that it can actually climb onto them and clean them too usually (they're the giant pillow type not mattress or walled type).
2. This version has a brush roller, I wish I had known about/seen the rubber roller as the brush does pick up the hair quite a bit, but I tend to only have to clean it out once a week or so.
3. The cleaning pattern seems a little non optimal and it sometimes tends to go over the same area multiple times.
4. Tends to close doors behind it so it can get stuck in a room, especially if the door is slightly balanced such that it closes easily, not sure what any robot could do about this. We've tied back the doors it happens to the most.
Wish list:
1. Ability to see the robot's location on the map it creates on your phone. To find the robot you can use the app and it will make noise so it's not imperative, and if it stops for some reason it sends a notification.
2. Ability for the robot to detect that it is stuck in a room and send a notification before it gets low on battery.
3. Replacement brush with the rubber brushes (might be able to haven't really checked yet).
After using this daily for 2 weeks I'm going to stay with my original 4 stars. Our downstairs is basically an open room, 1200' with living areas designated by furniture and area rugs. Mapping isn't a big concern for me as long as it gets it all done. I continue to be unimpressed with the suction, I always have to have it on max, which even then doesn't seem to be as good as the commercials claim. I do empty the dust cup of pet hair every few days, and so far I haven't had anything in the dust cup on the vac itself which concerned me. Today I opened the Pre-Motor Filter - which says to clean once a month - and found that's where ALL the dust was. I was very surprised and don't know if that's good or bad. I'm used to hair, dust and anything else on the floor all going into one container. I cleaned and washed the filters and will see if that makes a difference. This is more complicated than my other robots as there are several filters to maintain.
My feelings after a couple of weeks - I'm not as happy as I thought I'd be - but the self-emptying feature is so great I can overlook some disappointments. No way could I go 30 days but a good cleaning once a week or so is so much better than daily I won't complain.
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I was very excited when my new robot arrived this morning. I've had iroomba which I loved, Neato which is a love/hate affair because I so dislike having to empty and clean the bin and roller at least once during a cycle. I thought this Self Cleaning Shark was my answer. I've only used it one day so will change my rating if I change my mind.
The plus: Even though it has bristles, pet hair did not tangle.
It did a great job of picking up pet hair, that others have problems with.
LOVE that self-cleaning feature!
It had no trouble getting into and out of tight spaces
Price was reasonable
The Cons: Had trouble connecting to app; robot said connected, iPhone said connected, app said not. Finally just let
it run and it figured out the connection on its own.
Emptied the dust bin on the dock and there was hair, but no dust, no dirt - just pet hair. Medium suction.
Emptied the dust bin on the vac itself and it held some but no where near the amount of dirt and dust the
Neato picks up. In fact am running the Neato now and it is picking up the dust the Shark didn't.
This Shark answered the problems I had with the Neato but the suction wasn't near as good. I'll try it on max tomorrow and see how it does. Guess it depends on what's most important to you in a robot vac.
Our cleaning days have become much easier and shorter now that we have automated the vacuuming of the house. We have two kids and two dogs that track in a lot of dirt from outside. In addition, the dogs leave copious amounts of hair in hard to reach places; like under the stove. The Shark IQ's height is perfect and fits under the toe kick of all our counters and can actually fit under our stove and all our beds to get those hard to reach places. Moreover, the dog hair is no match for this thing. No more hair balls in the corners. Once full, or low on battery, it returns to base to unload and recharge before setting out to clean the rest of the house. This little guy is a game changer. I can once again walk around my house barefoot without getting dirt and crumbs stuck to the bottom of my feet.
Our home is a custom built 2740sq ft house with pillars dividing off a "nook" and our office area, formal dining, the two kid's rooms, bathroom, and our master has a 2nd living room area attached. Even with all that it has mapped it pretty well in just 3 cycles, and has started in a different direction each time, obviously searching to complete the map. 2 adults, 2 kids, and 3 kitties to keep up after and its doing an excellent job so far.
Has had no issues returning to its "mothership" to offload when necessary and going back to where it left off. Run time on mostly tile and hardwood floors seems to be about 90 minutes, including 1-2 trips back to offload. After charging it will go back out and pick up where it left off, just as you would hope for.
12/25 update. On original review I had given it only 3 stars, now I give it 5. One of the CONS mentioned previously seems to have resolved, running it every day means less pet hair and debris so the dust bin on bot has not clogged again. still have to check brush for tangled human hair and rip/cut it off but I have to do that with normal vacs so I can live with it. Bot finished mapping house after 4.6 hrs of running ( a lot faster than what reviews had complained about). IMPORTANT, it is best to have the “CHARGE N RESUME feature on while mapping if big house, mine is 1900 sq ft, so it completes map faster. This feature does not mean the bot will re start vacuuming after it charges, it just means it will resume in area where it stopped. Final floor plan was pretty darn accurate (lot of negative reviews about the mapping being inaccurate), also found it relatively easy to create rooms. Have an iPhone 11, don’t know if type of phone was the issue for those who complained about difficulty with the feature. I do wish there was an option to create CUSTOM room labels. When creating rooms I found it’s best to zoom the floor plan when creating room lines, otherwise the named room may not correspond exactly to the actual room. This feature is a must because bot only completes 80% of house on ONE charge, then have to wait 3 hrs, so if u don’t want to wait that long to get a specific room done ....... The actual run time on ECO mode is approx 1hr40mins not 2 as previously stated, and the charge time is approx 3 hrs. The dust bin gets emptied at least once during that time. Many times bot seems to be lost- it will do 1/2 living room then go to bedroom then go back to missed area in living.. not a big deal as it gets it done. BOUNDARY STRIPS- don’t know yet if the NO GO ZONE feature in APP can replace the use of strips- for big areas maybe, but I have strips around pet water bowl and I don’t think I can make that a no go zone so I don’t have to have the strips. Will experiment with that feature as I’m not thrilled about having boundary strips in certain areas. My silly dog was initially scared of the strips and wouldn’t walk over them to get to her bed. Dog doesn’t love the bot she’s a scaredy-cat so she goes outside when in use... it only took the cat 2 runs of bot before she realized it’s harmless... hope to see her riding it some day :-) ....
I am still impressed about the amount of stuff this thing is sucking up on ECO mode, and it is not overly noisy.I can only assume the other 2 modes are suction beasts but probably a lot noisier and drain battery faster.
Though not perfect, if one is willing to spend the time for set up and understanding it’s quirks, it is definitely worth the $$$ ...I’m very happy.